Terms & Conditions

Entrance Tickets & Hotels Booking

  1. It is not exchangeable for CASH or any other items.
  2. Lead travelling party holding the confirmation voucher must present a valid MYKAD for this exchange and name must be the same as per MYKAD.
  3. There will be no refund for unused voucher or any other added benefits either in part or full
  4. All printed vouchers are non-transferable.
  5. Loss of voucher will be solely under the full responsibility of the passenger.
  6. Vouchers are not to be used for touting purpose.
  7. This voucher is valid for single redemption only.
  8. This redemption voucher must be utilised on the Travel Date indicated. Voucher will expire after the travel date.
  9. Operating hours for voucher redemption & admission to the park
  10.  Prior reservation of 48 hours is required in order to proceed with the bookings
  11. THIS REDEMPTION VOUCHER IS NON-TRANSFERABLE, NON-REFUNDABLE AND VOID IF ALTERED.
  12. THIS VOUCHER MAY NOT BE COPIED, RESOLD OR DUPLICATED AND MAY ONLY BE USE ONCE.
  13. This is dated tickets any cancellation or amendment after tickets issuance are strictly not allowed.
  14. Cancellation or refund after booking confirmation are strictly not allowed.

Airlines:

– Pre booking is allowed for all airlines accept for air asia

– Airfare subject to change based on current seat availability

– Cancellation or refund of air tickets is subject on the airlines, terms & conditions

– Minima 05 Hours before departure time of flight is required for tickets issuances

Tour Packages:

– Rates quoted required minimum 02 Full Adult Paying to go

– The above package rates are applicable for FIT bookings ONLY.

– No refund will be given for any unused portion of the package & services or missed transfer without calling our hotline for clarification.

– The above rates are strictly for MALAYSIA Market

– Rates quoted subject to change without prior notices & fluctuate based on current currency exchanges.